Privacy Policy

Last updated: 9/9/2025

1. Introduction

GatherMemorials ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

  • Name and email address (for account creation)
  • Payment information (processed securely through Stripe)
  • Memorial content you provide (photos, text, videos)

Automatically Collected Information

  • Browser type and version
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Create and maintain memorial pages
  • Process payments and prevent fraud
  • Send service-related communications
  • Improve our service and user experience
  • Comply with legal obligations
  • Provide customer support

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers (Stripe for payments, Cloudinary for media storage)
  • Law enforcement when required by law
  • Other users as per your privacy settings on memorial pages

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for data transmission
  • Secure storage with regular backups
  • Limited access to personal information
  • Regular security assessments

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account
  • Export your memorial data
  • Opt-out of marketing communications
  • Control privacy settings on memorial pages

7. Cookies

We use cookies to improve your experience. Essential cookies are required for the service to function. You can control non-essential cookies through your browser settings.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Data Retention

Memorial pages are retained indefinitely as per our service commitment. Account information is retained as long as your account is active. You may request deletion at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.

12. Contact Us

For privacy-related questions or concerns, please contact us at: Contact Support